As a Production Manager at Chemiz (M) Sdn Bhd, I was responsible for leading initiatives to optimize production processes, ensuring alignment with international quality standards, and driving innovation across various functional areas. I spearheaded the development and implementation of ISO 9001, ISO 19001, and ISO 13485 standards, ensuring the highest levels of quality and regulatory compliance. My role involved fostering a culture of excellence by training production teams in quality assurance/quality control measures, improving product quality and customer satisfaction. In addition to managing Lab (Formulations) operations, I led product development initiatives, including formulation testing and documentation. I collaborated closely with cross-functional teams to design and implement innovative design systems and operational processes that integrated new products seamlessly and optimized existing operations for cost-effectiveness. Daily operations management encompassed overseeing personnel across production, delivery, and storage units, ensuring a cohesive and high-performing team environment. I orchestrated customer delivery schedules and supervised the delivery unit to ensure timely and efficient order fulfillment. Furthermore, I led recruitment efforts to strategically onboard new talent and supported equipment procurement through the tender process to secure high-quality assets at competitive prices. Through these efforts, I drove significant improvements in operational efficiency, product excellence, and safety protocols, contributing to the organization's overall success.